PDR shops • Collision coming soon • Reality-First OS
Capture truth. Repair with confidence.
ShopFlow achieves total communication unification—linking every call, text, email, and photo to one living job record. By eliminating information silos, your team executes more work with significantly less stress.
FlowCam iOS App — Included with ShopFlow
Transform vehicle intake from a 15-minute paper process into a 3-minute digital experience. Voice capture, VIN scanning, organized photos, and on-the-spot document signing—all included with your ShopFlow subscription.
Voice-Powered Intake
Talk to your customer, not your clipboard. Speak naturally while FlowCam's AI extracts customer information, vehicle details, insurance data, and damage notes automatically. No more typing or handwritten forms.
Triple-Tier VIN Scanning
Three ways to capture VINs with near-zero errors: barcode scan from door jamb stickers, on-device OCR for printed VINs, and AI vision fallback for difficult cases. Every VIN is validated and decoded automatically.
Panel-Organized Photos
Guided photo checklists ensure complete documentation. Every photo knows its panel location with four-corner 360° coverage. Dent counts, severity levels, and damage notes all organized automatically.
On-Site DocuSign Integration
Get repair authorization and direction to pay signatures before customers leave. Integrated DocuSign captures signatures right on your iPhone. Signed documents auto-attach to the project instantly.
Works Offline
FlowCam works in back lots, parking structures, and anywhere with spotty signal. Photos and data queue locally and sync automatically when connected. Zero data loss, even without WiFi.
PDR-Specific Features
Dent counting with size classification (dime to silver dollar), severity ratings (light to severe), crease detection, R&I tracking, and accessibility notes. Built for how PDR techs actually work.
Results That Speak for Themselves
Average Intake Time:
Before FlowCam: 15-20 minutes
After FlowCam: 3-5 minutes
VIN Entry Errors:
Before FlowCam: 5-8%
After FlowCam: <0.5%
Missing Photos:
Before FlowCam: Common
After FlowCam: Rare (guided checklist)
Unsigned Authorizations:
Before FlowCam: 30% of intakes
After FlowCam: Near zero
Included free with your ShopFlow subscription
How it works
One job. Many views. Everything ties back to evidence—so your team moves faster with fewer surprises.
Speak customer info naturally while FlowCam's AI extracts fields automatically. Scan VINs with triple-tier accuracy (barcode, OCR, AI fallback). Capture panel-organized photos with guided checklists. Get DocuSign signatures on-site. Complete intake in 3-5 minutes instead of 15-20.
Generate complete, detailed estimates from the intake process alone using AI-labeled evidence.
Your own business phone with voicemail, an SMS inbox, and a full email client—all built into ShopFlow. Every call, text, and email auto-attaches to the job record. AI summarizes each call so nothing gets lost.
Calendar views with stage-based filters keep your shop organized. Companion Mode syncs iPhone and web in real-time, and your Apple Watch keeps techs connected from the bay.
Our industry-leading versioning system tracks every change, so you never juggle multiple working copies.
Execute more work with less effort when every stakeholder operates from a single source of truth.
The Job is the container of reality
Customers, vehicles, communications, photos, estimates, and AI insights all attach to one job—so you never lose context.
One truth, many views
Customer, estimator, technician, manager, and insurance each see what they need—without duplicating data or breaking the audit trail.
Complete PDR Shop Management
Everything you need to run a modern paintless dent repair business—from intake to payment.
FlowCam iOS App
Voice-powered intake, triple-tier VIN scanning, panel-organized photos, and on-site DocuSign. Complete vehicle intake in 3-5 minutes. Works offline. Included free with your subscription.
AI-Powered Damage Assessment
Our AI analyzes labeled photos to automatically identify dent locations, sizes, and severity. Generate accurate repair estimates based on thousands of PDR repairs. Consistent pricing across all techs, every time.
Automated Commission Tracking
Set custom payout rules for PDR techs, salespeople, and office staff. Commissions calculate automatically as jobs complete. Techs see their earnings in real-time. No more manual calculations or payment disputes.
VIN Decoding & Vehicle Management
Instant VIN lookup with NHTSA database—free, no API key needed. Auto-fills make, model, year, and specs. Vehicle-specific panel recognition adapts to trucks, sedans, and SUVs. Track vehicle history across multiple visits.
Built-in Business Phone
A full VoIP phone system lives inside ShopFlow—your own number with keypad, contacts, recent calls, voicemail, do-not-disturb, hold, and transfer. After every call, AI generates a summary so nothing falls through the cracks.
Communication Unification
Every channel in one place: built-in phone with voicemail, SMS inbox per organization, and a full email client with compose, reply, drafts, and folders. Every conversation auto-attaches to the job record—zero information silos.
Estimate Versioning
Industry-leading versioning tracks every iteration without juggling multiple copies. Complete audit trail for insurance claims. Supplements become documented evolution, not surprises.
Insurance Claim Workflows
Built-in claim tracking, adjuster contacts, and supplement documentation. Designed for shops that work with insurance companies daily. Better evidence means faster approvals and fewer disputes.
Financial Insights
Real-time gross profit and margin calculations. Track revenue, parts costs, labor, and commission payouts automatically. Know your numbers before you finish the job.
Multi-Location Support
Organization-wide visibility with location-specific workflows, pricing, and commission structures. Perfect for growing PDR businesses with multiple shops.
Calendar & Scheduling
Day and agenda views with stage-based filters and conflict detection. Create, reschedule, and manage events without leaving ShopFlow. See your entire shop schedule at a glance and keep every tech on track.
Apple Watch & Companion Mode
Check call status, recent contacts, and your project list from your wrist with the ShopFlow Watch app. Companion Mode syncs your iPhone with the web dashboard in real-time—your team always sees the same data, no matter which device they use.
Why shops win
Fewer supplements, faster approvals
Better evidence and audit trails reduce back-and-forth with adjusters and speed up decisions. Supplements become documented evolution, not surprise—because evidence accumulates as damage is discovered, not after the fact.
Cycle time drops
When photos, comms, parts status, and blockers live in one place, the job moves. No more reconstructing reality from fragments or hunting through text threads.
Team Execution
Estimator → tech → CSR all operate off the same truth. Communication unification eliminates misunderstandings and keeps everyone executing at peak capacity.
Trust at scale
As you grow, "tribal knowledge" breaks. Evidence-first workflows stay consistent across locations. Nothing depends on one person's phone or memory.
Built for PDR reality
- Repair stages: inquiry → estimate → approved → in_progress → completed
- Insurance-centric workflows (claim #, adjuster contacts, supplements)
- Roles: owner/manager, estimator, CSR, technician, detailer
- Collision shops: Coming soon
Built by PDR experts, not corporate developers
We are Subject Matter Experts (SMEs) who have spent years in the PDR industry. We didn't build a "platform"; we built a tool designed for the way your shop actually works.
Zero learning curve
If you know how to fix a car, you already know how to use ShopFlow. No three-day training seminars. Our workflow follows the natural path of a vehicle through your shop.
Built for speed
Designed for the real-time reality of a shop. Handle the "catastrophe" pace of hail season and see your vehicles moving through intake without digging through layers of sub-menus.
Direct-to-dev feedback
No corporate layer between your needs and our code. We aren't developing for an "average user"; we're developing for you. Your knowledge becomes our code.
Why this matters
Legacy platforms are built to satisfy insurance adjusters and data analysts, not the technician in the bay. When a system tries to be everything to everyone—from mechanical to heavy collision—it ends up being "good enough" for none. In PDR, where speed and precision are everything, "good enough" leads to bottlenecks.
ShopFlow is built specifically for PDR shops. We speak "dent" because we've done the work. The gap between "industry standard" and "easy to use" is closing—you just need a tool built by someone who has actually done the work.
Note: ShopFlow is currently available for PDR shops. Collision repair shops: Coming soon.
ShopFlow Core
Everything you need to unify your PDR shop operations in one powerful platform. Collision shops: Coming soon
ShopFlow Core
- Includes 1 app user + 1 phone line
- Additional users + phone lines: +$50/mo each (add within ShopFlow after setup)
- FlowCam iOS App Included
- Voice-Powered Intake & VIN Scanning
- AI Damage Assessment & Estimates
- Built-in Business Phone, SMS & Email
- AI Post-Call Summaries
- Calendar & Scheduling
- Apple Watch App
- Companion Mode (iPhone + Web Sync)
- Automated Commission Tracking
- Estimate Versioning & Insurance Workflows
- Multi-User Collaboration & Financial Insights
Get in Touch
Have questions about ShopFlow? We'd love to hear from you.
Contact Us
Reach out with any questions or to learn more about how ShopFlow can help your shop.