FlowCam iOS App
Privacy Policy
Last updated: March 8, 2026
FlowCam helps shops capture vehicle intake data, signatures, exports, and AI-assisted estimate information. Depending on how you use the app, information may stay on your device, be included in exports you initiate, or sync to ShopFlow services when you connect backend-enabled workflows.
Information We Collect
Information you enter
This can include shop details, customer names, phone numbers, email addresses, repair order numbers, insurance notes, and other intake information you type or confirm.
Vehicle and damage data
This can include VINs, decoded vehicle details, license plates, odometer images, four-corner photos, damage photos, panel selections, dent counts, severity notes, and photo markup.
Documents and outputs
If you capture signatures or generate exports, FlowCam may store signature images, signed PDFs, estimate PDFs, and email-ready attachments on your device or in connected ShopFlow workflows.
Purchase and entitlement data
If you subscribe, we may read product identifiers, entitlement state, and StoreKit transaction details needed to unlock features and confirm access.
Device permissions
FlowCam may request access to the camera, photo library, microphone, and speech recognition. If the free ad-supported experience is enabled, FlowCam may also request App Tracking Transparency permission before starting ads.
How We Use Information
Run the features you ask for
We use captured information to create intakes, organize photos, decode VINs, generate signed documents, prepare exports, and support AI-assisted estimate and intake workflows.
Process voice-assisted workflows
Voice features use Apple's speech technologies to turn speech into text. When backend-enabled voice extraction is available, transcripts and related field context may also be sent to ShopFlow services to return extracted intake fields.
Sync connected workflows
If you sign in to a connected account or use backend-enabled features, project records, uploads, signed documents, estimates, and subscription entitlement checks may be sent to ShopFlow services.
Support subscriptions and ads
Subscription data is used to remove ads, unlock premium features, and verify access to paid functionality.
Sharing and Services
Apple services
Apple provides system permissions, StoreKit purchases, speech recognition support, and the Mail composer if you choose to send exports by email.
ShopFlow services
When backend sync is enabled, information may be transmitted to ShopFlow services for authentication, project sync, document upload, estimate handling, and voice field extraction.
Advertising services
In the FlowCam Free experience, Google AdMob or similar ad services may be used to request and display ads. Ad requests may include device and app information needed to serve ads and measure delivery.
No sale of personal information
We do not sell the personal information you enter into the app.
Storage and Your Choices
On-device storage
FlowCam stores working data locally on your device, including queued uploads, captured photos, generated PDFs, and settings, until you remove that data or delete the app.
Exports and sharing
If you choose to email, print, AirDrop, or save files, the information included in those exports is shared through the destination you selected.
Permissions
You can manage camera, photo, microphone, speech, and tracking permissions in iOS Settings. Declining optional permissions may disable related features, but core parts of the app can still be used.
Contact
If you have questions about this Privacy Policy, contact corey@shopflowus.com.